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Reach out anytime! Our friendly support team is here to help. Complete the contact form, and we'll respond promptly.

Email

Contact is thru Email or Send us mail to our address.

contact@btcgx.com
Phone

Contact is thru Email or Send us mail to our address.

+12815603707

Frequently Asked Questions.

We answer some of your Frequently Asked Questions regarding our platform. If you have a query that is not answered here, Please contact us via mail.

BTCGX P2P trading allows users to buy and sell cryptocurrencies directly with one another without the need for an intermediary. It connects buyers and sellers on the platform, facilitating secure transactions.
BTCGX supports various payment methods, including bank transfers, digital wallets, and other local payment options. The available methods may vary depending on the seller and your location.
When a trade is initiated, BTCGX holds the cryptocurrency in escrow until both parties fulfill their obligations. Once the buyer confirms payment and the seller verifies receipt, the cryptocurrency is released to the buyer, ensuring a secure transaction.
To create an account, visit the BTCGX website and click on the "Sign Up" button. Fill in the required information, including your email address and a secure password. After confirming your email, you can complete your profile and start trading.
Yes, BTCGX employs advanced security measures, including escrow services for transactions, two-factor authentication (2FA), and encryption to protect user data and funds. Always ensure you follow safety practices when trading.
If you face any issues, you can contact BTCGX customer support through the help center or chat feature on the platform. They are available to assist with transaction disputes, account issues, and any other concerns.

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